Legal
Privacy Policy
How personal details submitted through this website are used.
What is collected
When you complete the enquiry form on this website, the details you provide — your name, telephone number, email address, postcode, the service required, your preferred contact method and your message — are sent to South Staffs Plumbing & Heating so that your enquiry can be answered.
How it is used
Your details are used only to respond to your enquiry and to carry out any work you go on to arrange. They are not sold, and they are not used for marketing unless you ask for it.
Enquiries are delivered by email using a transactional email provider (Resend), which processes the message so that it reaches James. Your details are not sold.
This website does not accept photograph or video uploads, and no customer photographs or videos are stored by this website. If you choose to send photos or a message through WhatsApp, that conversation is handled by WhatsApp under its own terms and privacy policy.
This website does not use analytics or advertising cookies.
Contact about your data
To ask what information is held about you, or to request that it is deleted, email southstaffsplumbingandheating@outlook.com or ring 07707 532295.